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Achievement Certificate Awarded to Teresa Grant
STEVE SHALHOOB
MS. TERESA GRANT
KATHY HAGER
TERESA GRANT & GENERAL MANAGER, STEVE SHALHOOB
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Teresa Grant, Assistant Manager for Theresas Country Feed & Pet in Simi Valley, CA. was recently awarded Theresas Pet Store Pro Certificate of Achievement. Starting with Theresas key carriers, all employees will eventually be offered the opportunity to participate in the pet care training program. Ms. Grant was the first to successfully complete the 9 week course.
According to General Manager & Project Coordinator, Steve Shalhoob,
Training is an investment for the benefit of our customers and our employees future
Better people. Better pets.
Well-trained employees helps differentiate Theresas from the competition.
Theresas adopted the Pet Store Pro training program because it was designed to turn pet enthusiasts into professional & knowledgeable retail salespeople.
The course contains information pet retail employees need to succeed:
- Customer service & sales
- Merchandising techniques
- Basic pet care & maintenance
Theresas customers can feel confident that they will receive consistent information regarding their pets needs:
As a graduate of Theresas Pet Store Pro training program Ms. Grant and future graduates will be able to
- Handle customer inquiries better.
- Help shoppers make smart choices.
- Be more confident on the retail floor.
- Work more efficiently.
- Enjoy her job more.
- Provide the best pet care.
- Develop customer service and selling skills to use throughout her career
(Requires free registration.)
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